Store Policies

Contact Us

PawSpring is a brand of 1-100 AI, Inc.
Address: 131 Continental Dr, Suite 305, Newark, DE 19713, USA
Email: zxsoho@gmail.com
Phone: +1 (302) 215-1599
We reply to emails within 1–2 business days.

Shipping Policy

Orders are fulfilled from our US warehouse and typically ship within 1–3 business days.
Standard delivery time is about 5–7 business days within the continental US.
Shipping fee: $8 per order. The 5-bottle bundle ships free.
You will receive a tracking number by email once your order ships.
We currently ship within the United States only.

Returns & Refunds

We offer a 30-day money-back guarantee from the date of delivery.
If you are not satisfied, email us at zxsoho@gmail.com within 30 days and we will arrange a refund.
In most cases you do not need to return the product.
Refunds are issued to the original payment method within 5–10 business days after approval.
Payments are processed by Stripe and appear as IAMDUO on your card statement.

Privacy Policy

We collect only the information needed to process and deliver your order (name, shipping address, email, and payment details handled securely by Stripe — we never see or store your full card number). We use your email to send order and shipping updates. We do not sell your personal information. You may request access to or deletion of your data at any time by emailing zxsoho@gmail.com.

Terms of Service

By purchasing from PawSpring you agree to these terms. Our dental spray is a daily oral-care product for pets; it supports oral hygiene and is not a substitute for professional veterinary dental care. Product descriptions and prices may change without notice. Orders are confirmed by email once payment succeeds. PawSpring is a brand of 1-100 AI, Inc., a Delaware corporation.